Sounds like you got a little butthurt and instead of informing her of the mistake yourself you cried to her boss. I wonder if she'll lose her job.
Whoever pulled the word "barista" out of their ass should have their stomach slit open while fat men ejaculate into the wound. You are a coffee shop employee. Nice try coming up with a sugar coated, pseudo-sofisticated bullshit alternative that makes you sound like you're a spiritual counsellor. Like a fast food employee, except you demand tips for the minimal amount of effort you put in to doing actual work. Now, back to work on that script, brah! Tell me again about how you could have wrote Casablanca in your sleep.
I love coffee. But fuck if Starbucks isn't the most overpriced liquid shit I've been stupid enough to pay for. I have been to a couple different locations twice in the past year and they were both terrible. How can you use such expensive equipment and ingredients and turn out such a poor product? The only ok thing there was the chocolate chip cookie in their pastry case and they prepackage it and ship it in from China probably.
With the Olympics coming up, is it time for patriotic themed contributions to the booty/booby/bikini threads? Because if it is, that would be nice. Oh and hyperbolic hatred towards Starbucks too! (Cuz seriously I'm all angry and anti culture as well...Really guys I'm cool. Really.)
You must be trolling, you can't tell me if someone accused you of being a drunk at 4:15 on a Monday that you wouldn't be shocked and a bit stunned. If I told the manager I would've made a scene and only made my awkward situation more awkward. If she loses her job, she earned it. Outside of spitting in someone's drink, I don't know how she could've been more offensive.
Shitty behavior is rarely a one-off. It wouldn't surprise me if she was alienating customers left and right and costing the franchise their business. I can't be bothered to feel sorry for someone that can't be bothered to behave professionally. Being a teen is no excuse, I and my fellow teenaged McDonalds grunts managed it quite well. If she was really a good employee that normally had great customer service and was having a bad day, then a good manager would recognize that it was an anomaly and she'd just be written up.
Kind of a tangent, but I have a friend who was convicted of basically a white collar crime (embezzlement) and is now in a fucking SuperMax prison for some reason. I don't know what he did to get there. I wrote him a letter a couple days ago, maybe he'll elaborate, but does anyone know how that happens? I've never known him to be a violent dude or anything, and he only had a 3-year sentence (he's about a year in). It sucks that he went to jail, but he deserved it. He stole a bunch of money. But SuperMax? For that? Fucked up.
I'm with CBC here; complaining to a manager over something I can definitely see an awkward teenager trying to joke about seems really damn petty; the fact you say you "wish you could be there when she's informed of her mistake" just seems pointlessly spiteful. Then again I wasn't there so perhaps her attitude along with the comment warranted the complaint, but the comment alone seems innocuous.
So saying I wish I could be there... was hyperbole. I don't really wish I could see her get ripped. I'm quite content with how its played out. It may have been an immature teenage joke, it may have been sarcasm that I didn't pick up. Maybe I'm overly sensitive. But ask yourself, if the barista asked you with a straight face and a dismissive demeanor if you were wasted on a Monday how would you react? I don't know her, I don't know her humor. Thats not the point.
Honestly I'd probably just make a joke of it, but then again I'm sure there's something a person could say to me that would offend me that would roll right off your back, so there you go. But assuming someone in her position did say something to me that made me think, "what the fuck did you just say?" I still don't think I'd make a stink of it. It's just one of those things I can't be bothered to put too much reaction into. I just want to get my food/drink/whatever and get the fuck on with my business.
There appears to have been two options. One, cause a scene at the store, which more often than not doesn't solve shit. Or two, talk to the manager and have the situation dealt with internally, which allows for the offender to save face in front of customers, and still get shit on for being an asshole. There is a time and a place to start shit. From what I've read, this was neither. For the record, I'd take serious offense at being called drunk on a Monday afternoon, or any afternoon, but keep in mind I'm native, so that's a fairly common assumption where I'm from. I might be biased on this issue.
I think I would have just laughed and said "I wish I was drunk". I've read through this thing three times, and still do not see what is offensive about it. You accused her of fucking up your coffee. She did not fuck up your coffee. In return she asked if you were drunk. To me that line of events played out exactly like I thought it should. If asking if you are drunk is offensive to you, you should attend a local bleach tasting, then head down to the Baptist church for a gay bashing or two. While there feel free to discuss how horses are now bad because of the new Budweiser commercial. *Insert picture of joker saying why so serious*
Or, option three, after an awkward misunderstanding... shrug your shoulders and not get your panties in a knot?
This is what I think as well, however, given the heroic quantities of black coffee I drink, the idea of free coffee is alluring. I'm torn.
Fair enough. Depends on the situation, and the persons involved. I'd be righteously pissed, but I view it as less an attack on character, joking or otherwise, and more of a blind condemnation of my race. Take it for what it's worth.
Maybe it's one of those things where the mood and context had a sizable impact on his reaction. Because, otherwise, I'm with Frebis, I would've either laughed and said, "damn right I'm drunk. Aren't you?" or, if it really pissed me off, I just wouldn't go there anymore. You could just get your average coffee at another store and save $5 a week.
But sometimes that feels good. A week? Try a day. MAYBE 2 days. I was at an outdoor mall and they only had a Starbucks. It was about 5 degrees, so I caved and got one there. $3 for a regular Vente, or Grande, or whatever is their medium size. It kept me warm is about the only good thing I have to say about it. So we really should be giving Toddamus a hard time about the KIND of coffee he drinks.
I interpreted it as he mistakenly thought it was his, and since he never noticed vanilla being put into that particular drink before, asked her about it. I also like how everyone is assuming he is a humorless dumbass who doesn't know a joke. He said she rolled her eyes and asked if he was drunk. He didn't say she rolled her eyes and smiled/laughed as she said it. It isn't that difficult to infer whether someone is trying to joke with you (even awkwardly). As I said before, if she is really a wonderful employee, most managers will be intelligent enough to see it as an anomaly and just write her up. She'll realize that she needs to think about her demeanor towards customers in the future - everybody wins. If she is a wonderful employee and the manager is a dick that fires her without warning, then she dodges that bullet and gets a new job. If she really is a shitty employee that has had numerous complaints against her and this was the last straw for her to get fired - good fucking riddance. A lot of people who experience crappy behavior from someone serving them will just suck it up and then never go back to that place. That's bad for business.